Постановление Правительства Забайкальского края от 31.10.2014 № 620

|                  |                          |              |          |              |               |условий      |индивидуальной   |
|                  |                          |              |          |              |               |жизни.       |программой       |
|                  |                          |              |          |              |               |Оценка       |                 |
|                  |                          |              |          |              |               |удовлетворенн|                 |
|                  |                          |              |          |              |               |ости         |                 |
|                  |                          |              |          |              |               |получателя   |                 |
|                  |                          |              |          |              |               |социальных   |                 |
|                  |                          |              |          |              |               |услуг        |                 |
|                  |                          |              |          |              |               |оказанной    |                 |
|                  |                          |              |          |              |               |услугой при  |                 |
|                  |                          |              |          |              |               |решении      |                 |
|                  |                          |              |          |              |               |социально-быт|                 |
|                  |                          |              |          |              |               |овых проблем.|                 |
|                  |                          |              |          |              |               |Отсутствие   |                 |
|                  |                          |              |          |              |               |обоснованных |                 |
|                  |                          |              |          |              |               |жалоб        |                 |
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|                  |Приобретение за счёт      |1 покупка (не |2 раза в  |              |               |             |                 |
|                  |средств получателя        |более десяти  |месяц     |              |               |             |                 |
|                  |социальных услуг          |наименований) |          |30            |               |             |                 |
|                  |лекарственных средств и   |              |          |              |               |             |                 |
|                  |изделий медицинского      |              |          |              |               |             |                 |
|                  |назначения в аптечных     |              |          |              |               |             |                 |
|                  |организациях,             |              |          |              |               |             |                 |
|                  |расположенных по месту    |              |          |              |               |             |                 |
|                  |жительства получателя     |              |          |              |               |             |                 |
|                  |социальных услуг, и       |              |          |              |               |             |                 |
|                  |доставка  их на дом       |              |          |              |               |             |                 |
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|Предоставление    |Оказание                  |Подъем и      |По мере   |До 15         |Установлен     |Полное и     |Услуги           |
|гигиенических     |санитарно-гигиенических   |укладывание в |необходимо|              |приказом       |своевременное|предоставляются в|
|услуг лицам, не   |услуг получателю          |постель       |сти       |              |уполномоченного|удовлетворен |соответствии с   |
|способным по      |социальных услуг,         |              |          |              |органа         |ие нужд и    |условиями        |
|состоянию здоровья|нуждающемуся в постоянном |              |          |              |               |потребностей |договора о       |
|самостоятельно    |постороннем уходе         |              |          |              |               |в целях      |предоставлении   |
|осуществлять за   |(оказание                 |              |          |              |               |создания     |социальных услуг,|
|собой уход        |санитарно-гигиенические   |              |          |              |               |нормальных   |определенных     |
|                  |процедур, связанных со    |              |          |              |               |условий      |индивидуальной   |
|                  |здоровьем, корректно, без |              |          |              |               |жизни.       |программой       |
|                  |причинения какого-либо    |              |          |              |               |Отсутствие   |                 |
|                  |вреда здоровью)           |              |          |              |               |обоснованных |                 |
|                  |                          |              |          |              |               |жалоб        |                 |
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|                  |                          |Обработка     |2 раза в  |До 10         |               |             |                 |
|                  |                          |катетеров     |сутки     |              |               |             |                 |
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|                  |                          |Одевание и    |По мере   |До 20         |               |             |                 |
|                  |                          |раздевание    |необходимо|              |               |             |                 |
|                  |                          |              |сти       |              |               |             |                 |
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|                  |                          |Принятие      |1 раз в   |До 40         |               |             |                 |
|                  |                          |гигиенического|неделю    |              |               |             |                 |
|                  |                          |душа, ванны   |          |              |               |             |                 |
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|                  |                          |Поднос и вынос|По мере   |До 10         |               |             |                 |
|                  |                          |судна         |необходимо|              |               |             |                 |
|                  |                          |              |сти       |              |               |             |                 |
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|                  |                          |Смена         |1 раз в   |До 20         |               |             |                 |
|                  |                          |постельного   |неделю    |              |               |             |                 |
|                  |                          |белья         |          |              |               |             |                 |
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|                  |                          |Гигиена до и  |4-5 раз в |До 10         |               |             |                 |
|                  |                          |после приема  |сутки     |              |               |             |                 |
|                  |                          |пищи          |          |              |               |             |                 |
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|                  |                          |Смена         |По мере   |До 15         |               |             |                 |
|                  |                          |нательного    |необходимо|              |               |             |                 |
|                  |                          |белья         |сти, но не|              |               |             |                 |
|                  |                          |              |реже 1    |              |               |             |                 |
|                  |                          |              |раза в    |              |               |             |                 |
|                  |                          |              |неделю    |              |               |             |                 |
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|                  |                          |Смена         |По мере   |До 20         |               |             |                 |
|                  |                          |абсорбирующего|необходимо|              |               |             |                 |
|                  |                          |белья,        |сти       |              |               |             |                 |
|                  |                          |памперсов     |          |              |               |             |                 |
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|                  |                          |Стрижка волос |1 раз в   |До 30         |               |             |                 |
|                  |                          |              |месяц     |              |               |             |                 |
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|                  |                          |Стрижка ногтей|По мере   |До 30         |               |             |                 |
|                  |                          |на руках и    |необходимо|              |               |             |                 |
|                  |                          |ногах         |сти       |              |               |             |                 |
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|                  |                          |Причесывание  |2 раза в  |До 5          |               |             |                 |
|                  |                          |              |день      |              |               |             |                 |
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|                  |                          |Уход за зубами|2 раза в  |До 5          |               |             |                 |
|                  |                          |              |день      |              |               |             |                 |
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|                  |                          |Уход за       |1 раз в   |До 5          |               |             |                 |
|                  |                          |зубными       |сутки     |              |               |             |                 |
|                  |                          |протезами     |          |              |               |             |                 |
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|                  |                          |Бритье лица   |По мере   |До 10         |               |             |                 |
|                  |                          |              |необходимо|              |               |             |                 |
|                  |                          |              |сти, но не|              |               |             |                 |
|                  |                          |              |реже 2    |              |               |             |                 |
|                  |                          |              |раз в     |              |               |             |                 |
|                  |                          |              |неделю    |              |               |             |                 |
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|                  |                          |Гигиена       |Не реже 2 |До 10         |               |             |                 |
|                  |                          |наружных      |раз в день|              |               |             |                 |
|                  |                          |половых       |          |              |               |             |                 |
|                  |                          |органов       |          |              |               |             |                 |
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|Отправка за счет  |Написание писем под       |1 документ    |По мере   |До 20         |Установлен     |Гарантированн|Услуги           |
|средств получателя|диктовку                  |              |необходимо|              |приказом       |ое доведение |предоставляются в|
|социальных услуг  |                          |              |сти       |              |уполномоченного|до получателя|соответствии с   |
|почтовой          |                          |              |          |              |органа         |социальных   |условиями        |
|корреспонденции   |                          |              |          |              |               |услуг всей   |договора о       |
|                  |                          |              |          |              |               |информации.  |предоставлении   |
|                  |                          |              |          |              |               |Оценка       |социальных услуг,|
|                  |                          |              |          |              |               |удовлетворенн|определенных     |
|                  |                          |              |          |              |               |ости         |индивидуальной   |
|                  |                          |              |          |              |               |получателя   |программой       |
|                  |                          |              |          |              |               |социальных   |                 |
|                  |                          |              |          |              |               |услуг        |                 |
|                  |                          |              |          |              |               |оказанной    |                 |
|                  |                          |              |          |              |               |услугой при  |                 |
|                  |                          |              |          |              |               |решении      |                 |
|                  |                          |              |          |              |               |социально-быт|                 |
|                  |                          |              |          |              |               |овых проблем.|                 |
|                  |                          |              |          |              |               |Отсутствие   |                 |
|                  |                          |              |          |              |               |обоснованных |                 |
|                  |                          |              |          |              |               |жалоб        |                 |
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|                  |Прочтение писем, телеграмм|1 документ    |          |5             |               |             |                 |
|                  |вслух                     |              |          |              |               |             |                 |
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|                  |Отправка и получение      |1 документ    |          |До 25         |               |             |                 |
|                  |писем, телеграмм за счет  |              |          |              |               |             |                 |
|                  |средств получателя        |              |          |              |               |             |                 |
|                  |социальных услуг          |              |          |              |               |             |                 |
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|Помощь в приеме   |По согласованному с       |1 услуга      |Не реже 2 |до 90         |Установлен     |Оценка       |Услуги           |
|пищи (кормление)  |получателем социальных    |              |раз в     |              |приказом       |удовлетворенн|предоставляются в|
|                  |услуг меню подготовка     |              |неделю    |              |уполномоченного|ости         |соответствии с   |
|                  |продуктов и столовых      |              |          |              |органа         |получателя   |условиями        |
|                  |приборов для кормления.   |              |          |              |               |социальных   |договора о       |
|                  |Приготовление блюда в     |              |          |              |               |услуг        |предоставлении   |
|                  |соответствии с рецептурой,|              |          |              |               |оказанной    |социальных услуг,|
|                  |включающей механическую   |              |          |              |               |услугой при  |определенных     |
|                  |(мытье, очистка, нарезка) |              |          |              |               |решении      |индивидуальной   |
|                  |и термическую обработку   |              |          |              |               |социально-быт|программой       |
|                  |продуктов питания         |              |          |              |               |овых проблем.|                 |
|                  |(отваривание, жарка,      |              |          |              |               |Отсутствие   |                 |
|                  |тушение).                 |              |          |              |               |обоснованных |                 |
|                  |Мытье посуды и столовых   |              |          |              |               |жалоб        |                 |
|                  |приборов                  |              |          |              |               |             |                 |
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|Оплата за счет    |Заполнение квитанций на   |1 квитанция   |1 раз в   |3             |Установлен     |Оценка       |Услуги           |
|средств           |оплату жилья, коммунальных|              |месяц     |              |приказом       |удовлетворенн|предоставляются в|
|получателей       |услуг, услуг связи        |              |          |              |уполномоченного|ости         |соответствии с   |
|социальных услуг  |                          |              |          |              |органа         |получателя   |условиями        |
|жилищно-коммунальн|                          |              |          |              |               |социальных   |договора о       |
|ых услуг и услуг  |                          |              |          |              |               |услуг        |предоставлении   |
|связи             |                          |              |          |              |               |оказанной    |социальных услуг,|
|                  |                          |              |          |              |               |услугой при  |определенных     |
|                  |                          |              |          |              |               |решении      |индивидуальной   |
|                  |                          |              |          |              |               |социально-быт|программой       |
|                  |                          |              |          |              |               |овых проблем.|                 |
|                  |                          |              |          |              |               |Отсутствие   |                 |
|                  |                          |              |          |              |               |обоснованных |                 |
|                  |                          |              |          |              |               |жалоб        |                 |
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|                  |Снятие показаний электро- |1 счетчик     |1 раз в   |3             |               |             |                 |
|                  |и водосчетчика            |              |месяц     |              |               |             |                 |
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|                  |Оплата по счетам за счет  |Оплата счетов |1 раз в   |До 30         |               |             |                 |
|                  |средств получателей       |в 1 окне      |месяц     |              |               |             |                 |
|                  |социальных услуг          |              |          |              |               |             |                 |
|——————————————————|——————————————————————————|——————————————|——————————|——————————————|———————————————|—————————————|—————————————————|
|Оформление за счет|Оформление за счет средств|1 издание     |По мере   |До 25         |Установлен     |Полное       |Услуги           |
|средств           |получателей социальных    |              |необходимо|              |приказом       |удовлетворени|предоставляются в|
|получателей       |услуг подписки на         |              |сти       |              |уполномоченного|е запросов   |соответствии с   |
|социальных услуг  |периодические издания     |              |          |              |органа         |получателя   |условиями        |
|подписки на       |                          |              |          |              |               |социальных   |договора о       |
|периодические     |                          |              |          |              |               |услуг и      |предоставлении   |
|издания           |                          |              |          |              |               |оказание     |социальных услуг,|
|                  |                          |              |          |              |               |помощи в     |определенных     |
|                  |                          |              |          |              |               |подборе      |индивидуальной   |
|                  |                          |              |          |              |               |необходимых  |программой       |
|                  |                          |              |          |              |               |материалов.  |                 |
|                  |                          |              |          |              |               |Оценка       |                 |
|                  |                          |              |          |              |               |удовлетворенн|                 |
|                  |                          |              |          |              |               |ости         |                 |
|                  |                          |              |          |              |               |получателя   |                 |
|                  |                          |              |          |              |               |социальных   |                 |
|                  |                          |              |          |              |               |услуг        |                 |
|                  |                          |              |          |              |               |оказанной    |                 |
|                  |                          |              |          |              |               |услугой при  |                 |
|                  |                          |              |          |              |               |решении      |                 |
|                  |                          |              |          |              |               |социально-быт|                 |
|                  |                          |              |          |              |               |овых проблем.|                 |
|                  |                          |              |          |              |               |Отсутствие   |                 |
|                  |                          |              |          |              |               |обоснованных |                 |
|                  |                          |              |          |              |               |жалоб        |                 |
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|                                         2. Социально-медицинские услуги                                          |
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|                                      2.1. В стационарной форме обслуживания                                      |
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|Оказание первичной|Оказание первой           |Постоянно     |При       |              |Установлен     |Удовлетворени|Услуги           |
|медико-санитарной |(доврачебной, врачебной) и|              |поступлени|              |приказом       |е нужд и     |предоставляются в|
|помощи            |неотложной медицинской    |              |и и по    |              |уполномоченного|потребностей |соответствии с   |
|                  |помощи получателям        |              |мере      |              |органа         |получателей  |условиями        |
|                  |социальных услуг при      |              |необходимо|              |               |социальных   |договора о       |
|                  |острых заболеваниях,      |              |сти       |              |               |услуг в целях|предоставлении   |
|                  |травмах, отравлениях и    |              |          |              |               |создания     |социальных услуг |
|                  |других неотложных         |              |          |              |               |нормальных   |и индивидуальной |
|                  |состояниях; проведение    |              |          |              |               |условий      |программой       |
|                  |санитарно-гигиенических и |              |          |              |               |жизни.       |                 |
|                  |противоэпидемических      |              |          |              |               |Оценка       |                 |
|                  |мероприятий               |              |          |              |               |удовлетворенн|                 |
|                  |                          |              |          |              |               |ости         |                 |
|                  |                          |              |          |              |               |получателя   |                 |
|                  |                          |              |          |              |               |социальных   |                 |
|                  |                          |              |          |              |               |услуг        |                 |
|                  |                          |              |          |              |               |оказанной    |                 |
|                  |                          |              |          |              |               |услугой при  |                 |
|                  |                          |              |          |              |               |решении      |                 |
|                  |                          |              |          |              |               |социально-быт|                 |
|                  |                          |              |          |              |               |овых проблем.|                 |
|                  |                          |              |          |              |               |Отсутствие   |                 |
|                  |                          |              |          |              |               |обоснованных |                 |
|                  |                          |              |          |              |               |жалоб        |                 |
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|Содействие в      |Проведение мероприятий по |1 раз в год   |По мере   |              |Установлен     |Удовлетворени|Услуги           |
|организации       |подготовке документации.  |              |необходимо|              |приказом       |е нужд и     |предоставляются в|
|прохождения       |Взаимодействие с          |              |сти       |              |уполномоченного|потребностей |соответствии с   |
|диспансеризации   |медицинскими организациями|              |          |              |органа         |получателей  |условиями        |
|                  |                          |              |          |              |               |социальных   |договора о       |
|                  |                          |              |          |              |               |услуг в целях|предоставлении   |
|                  |                          |              |          |              |               |создания     |социальных услуг,|
|                  |                          |              |          |              |               |нормальных   |определенных     |
|                  |                          |              |          |              |               |условий      |индивидуальной   |
|                  |                          |              |          |              |               |жизни.       |программой       |
|                  |                          |              |          |              |               |Оценка       |                 |
|                  |                          |              |          |              |               |удовлетворенн|                 |
|                  |                          |              |          |              |               |ости         |                 |
|                  |                          |              |          |              |               |получателя   |                 |
|                  |                          |              |          |              |               |социальных   |                 |
|                  |                          |              |          |              |               |услуг        |                 |
|                  |                          |              |          |              |               |оказанной    |                 |
|                  |                          |              |          |              |               |услугой при  |                 |
|                  |                          |              |          |              |               |решении      |                 |
|                  |                          |              |          |              |               |социально-быт|                 |
|                  |                          |              |          |              |               |овых проблем.|                 |
|                  |                          |              |          |              |               |Отсутствие   |                 |
|                  |                          |              |          |              |               |обоснованных |                 |
|                  |                          |              |          |              |               |жалоб        |                 |
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|                                   2.2. Во всех формах социального обслуживания                                   |
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|Выполнение        |Прием лекарств,           |Ежедневно     |По мере   |              |Установлен     |Удовлетворени|Услуги            |
|процедур,         |закапывание капель,       |              |необходимо|              |приказом       |е нужд и     |предоставляются в |
|связанных с       |постановка горчичников,   |              |сти       |              |уполномоченного|потребностей |соответствии с    |
|сохранением       |компрессов, инъекций      |              |          |              |органа         |получателя   |условиями договора|
|здоровья          |(подкожные,               |              |          |              |               |социальных   |о предоставлении  |
|получателей       |внутримышечные,           |              |          |              |               |услуг в целях|социальных услуг, |
|социальных услуг  |внутривенные); обработка и|              |          |              |               |создания     |определенных      |
|(измерение        |перевязка раневых         |              |          |              |               |нормальных   |индивидуальной    |
|температуры тела, |поверхностей; выполнение  |              |          |              |               |условий      |программой        |
|артериального     |очистительных клизм; забор|              |          |              |               |жизни.       |                  |
|давления, контроль|материалов для проведения |              |          |              |               |Оценка       |                  |
|за приемом        |лабораторных исследований |              |          |              |               |удовлетворенн|                  |
|лекарств и др.)   |                          |              |          |              |               |ости         |                  |
|                  |                          |              |          |              |               |получателя   |                  |
|                  |                          |              |          |              |               |социальных   |                  |
|                  |                          |              |          |              |               |услуг        |                  |
|                  |                          |              |          |              |               |оказанной    |                  |
|                  |                          |              |          |              |               |услугой при  |                  |
|                  |                          |              |          |              |               |решении      |                  |
|                  |                          |              |          |              |               |социально-быт|                  |
|                  |                          |              |          |              |               |овых проблем.|                  |
|                  |                          |              |          |              |               |Отсутствие   |                  |
|                  |                          |              |          |              |               |обоснованных |                  |
|                  |                          |              |          |              |               |жалоб        |                  |
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|Проведение        |Проведение физкультурных  |              |По мере   |              |Установлен     |Удовлетворени|Услуги            |
|оздоровительных   |занятий, прогулок на      |              |необходимо|              |приказом       |е нужд и     |предоставляются в |
|мероприятий       |свежем воздухе; дневного  |              |сти       |              |уполномоченного|потребностей |соответствии с    |
|                  |сна, водных процедур,     |              |          |              |органа         |получателей  |условиями договора|
|                  |закаливания (принятие     |              |          |              |               |социальных   |о предоставлении  |
|                  |воздушных ванн).          |              |          |              |               |услуг в целях|социальных услуг, |
|                  |Проведение утренней       |              |          |              |               |создания     |определенных      |
|                  |гимнастики. Организация и |              |          |              |               |нормальных   |индивидуальной    |
|                  |проведение спортивных     |              |          |              |               |условий      |программой        |
|                  |соревнований и праздников |              |          |              |               |жизни.       |                  |
|                  |                          |              |          |              |               |Оценка       |                  |
|                  |                          |              |          |              |               |удовлетворенн|                  |
|                  |                          |              |          |              |               |ости         |                  |
|                  |                          |              |          |              |               |получателя   |                  |
|                  |                          |              |          |              |               |социальных   |                  |
|                  |                          |              |          |              |               |услуг        |                  |
|                  |                          |              |          |              |               |оказанной    |                  |
|                  |                          |              |          |              |               |услугой при  |                  |
|                  |                          |              |          |              |               |решении      |                  |
|                  |                          |              |          |              |               |социально-быт|                  |
|                  |                          |              |          |              |               |овых проблем.|                  |
|                  |                          |              |          |              |               |Отсутствие   |                  |
|                  |                          |              |          |              |               |обоснованных |                  |
|                  |                          |              |          |              |               |жалоб        |                  |
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|Систематическое   |Проведение наблюдений за  |              |По мере   |              |Установлен     |Удовлетворени|Услуги            |
|наблюдение за     |состоянием здоровья       |              |необходимо|              |приказом       |е нужд и     |предоставляются в |
|получателями      |получателей социальных    |              |сти       |              |уполномоченного|потребностей |соответствии с    |
|социальных услуг  |услуг не реже 2 раз в     |              |          |              |органа         |получателя   |условиями договора|
|для выявления     |день: утром и вечером.    |              |          |              |               |социальных   |о предоставлении  |
|отклонений в      |Измерение температуры тела|              |          |              |               |услуг в целях|социальных услуг, |
|состоянии их      |получателей социальных    |              |          |              |               |создания     |определенных      |
|здоровья          |услуг, находящихся в      |              |          |              |               |нормальных   |индивидуальной    |
|                  |приемном отделении и      |              |          |              |               |условий      |программой        |
|                  |изоляторе, утром и        |              |          |              |               |жизни.       |                  |
|                  |вечером.                  |              |          |              |               |Оценка       |                  |
|                  |Не реже 2 раз в неделю    |              |          |              |               |удовлетворенн|                  |
|                  |измерение температуры тела|              |          |              |               |ости         |                  |
|                  |всем получателям          |              |          |              |               |получателя   |                  |
|                  |социальных услуг,         |              |          |              |               |социальных   |                  |
|                  |проживающим в учреждении. |              |          |              |               |услуг        |                  |
|                  |Не реже 1 раза в неделю   |              |          |              |               |оказанной    |                  |
|                  |измерение артериального   |              |          |              |               |услугой при  |                  |
|                  |давления всем получателям |              |          |              |               |решении      |                  |
|                  |социальных услуг.         |              |          |              |               |социально-быт|                  |
|                  |Не реже 1 раза в день     |              |          |              |               |овых проблем.|                  |
|                  |измерение артериального   |              |          |              |               |Отсутствие   |                  |
|                  |давления получателям      |              |          |              |               |обоснованных |                  |
|                  |социальных услуг с        |              |          |              |               |жалоб        |                  |
|                  |выраженной гипертонией    |              |          |              |               |             |                  |
|                  |(гипотонией).             |              |          |              |               |             |                  |
|                  |Не реже 1 раза в неделю   |              |          |              |               |             |                  |
|                  |осмотр ушей, глаз,        |              |          |              |               |             |                  |
|                  |слизистых оболочек горла, |              |          |              |               |             |                  |
|                  |носа всех получателей     |              |          |              |               |             |                  |
|                  |социальных услуг.         |              |          |              |               |             |                  |
|                  |Не реже 1 раза в неделю   |              |          |              |               |             |                  |
|                  |осмотр кожных покровов и  |              |          |              |               |             |                  |
|                  |волосистых частей тела    |              |          |              |               |             |                  |
|                  |всех получателей          |              |          |              |               |             |                  |
|                  |социальных услуг.         |              |          |              |               |             |                  |
|                  |Направление получателя    |              |          |              |               |             |                  |
|                  |социальных услуг к врачу  |              |          |              |               |             |                  |
|                  |(врачу-терапевту, узким   |              |          |              |               |             |                  |
|                  |специалистам).            |              |          |              |               |             |                  |
|                  |Помещение получателя      |              |          |              |               |             |                  |
|                  |социальных услуг в        |              |          |              |               |             |                  |
|                  |изолятор (госпитализация) |              |          |              |               |             |                  |
|                  |в случае выявленных       |              |          |              |               |             |                  |
|                  |заболеваний.              |              |          |              |               |             |                  |
|                  |Заполнение истории болезни|              |          |              |               |             |                  |
|                  |карты получателя          |              |          |              |               |             |                  |
|                  |социальных услуг,         |              |          |              |               |             |                  |
|                  |индивидуальной программы  |              |          |              |               |             |                  |